Support

  • Do

    Stay on your team and contribute to the success of your group by being a leader. Your positive attitude and support will make a difference!

  • Don't

    Ask to switch teams. The only way to move to a different team is to cancel your artist account, wait 6 months, then sign up again AND purchase a new kit. (Trust us, it’s not worth it!)

  • Do

    Speak positively about Maskcara and your Artist tribe! Share our mission through what you say and what you do.

  • Don't

    Cause harm to the Maskcara brand or to other Artists by speaking critically. We encourage you to bring any problems or frustrations directly to us by emailing ask@maskcarabeauty.com so that we can assist you.

  • Do

    Participate actively in the Maskcara Artist Group on Facebook and your team’s social media platforms. We love seeing you build each other up!

  • Don't

    Affiliate with social media groups that are centered on negativity or that distract from Maskcara’s mission of helping women find their beauty.

  • Do

    Keep your artist kit, you got an incredible deal on all that!

  • Don't

    Sell your artist kit - the regret is real.

  • Do

    Sell from your Maskcara website. We ship fast and free and we can guarantee the quality of products from our inventory!

  • Don't

    Hold inventory to sell. We cannot accept returns or exchanges on products that were not purchased through the website.

  • Do

    Let everyone you interact with know about Maskcara - this is your potential client base and it can be limitless!

  • Don't

    Contact anyone from a corporate social media platform. We will always direct potential customers to Artists in their local area.

  • Do

    Get out there, gorgeous! Be confident in your ability to sell and take advantage of the resources available.

  • Don't

    Use a 3rd party to sell Maskcara products. It goes against policy and eats into your personal profit.

  • Do

    Take advantage of Maskcara Beauty discounts and promotions.

  • Don't

    Make your own discounts or promotions. Let us take care of that.

  • Do

    Recruit from your own network - your customers make the BEST team members!

  • Don't

    Recruit from other direct sales companies.

  • Do

    Take advantage of your position as a top leader in Maskcara and give it your full attention!

  • Don't

    Work for or with any other direct sales company as a top leader in Maskcara.

  • Do

    Use your Independent Artist logo and represent yourself as an Independent Artist.

  • Don't

    Use Maskcara’s logo or represent yourself as Maskcara Beauty in your advertisements.

  • Do

    Send in a product that you don’t love for a refund within 30 days.

  • Don't

    Wait until day 31 to return!

  • Do

    Exchange a product for another within 60 days.

  • Don't

    Wait until day 61 to exchange!

  • Do

    Take advantage of social media and create personal accounts to advertise your Independent Artist business.

  • Don't

    Create fake artist accounts.

  • Do

    Do your best to follow all policies and procedures. Questions about whether something is ok? Email Compliance for support.

  • Don't

    Just guess. If you aren’t sure or if it isn’t written, be safe and ask. Our compliance team is here to help you.